Hi-Tech

Microsoft Pauses Buggy Windows 10 Update That's Deleting Files

Microsoft Pauses Buggy Windows 10 Update That's Deleting Files

Multiple warnings to Windows users not to download the latest update for Windows 10 have been posted online.

Just a couple days after announcing the general availability of the Windows 10 October 2018 update, Microsoft had to stop the public rollout over the weekend after acknowledging that installing the update could erase personal files. There's been speculation the issue is linked to OneDrive, Microsoft's online file hosting and synchronisation service, or somehow linked to a bug in user profile settings.

Microsoft last week halted the roll out of its new software update following complaints of many users about losing their data after installing the new software. On Twitter this weekend, Dona Sarkar, head of the Windows Insider Program, said Microsoft's support team "have the tools to get you back to a good state". The company needs to be digging deeper as deleting user files is a pretty huge problem, even if it only happens to a small number of people.

Furthermore, Microsoft's Windows 10 update history support page has been updated telling users to "please minimize your use of the affected device and contact us directly".




It appears that the problem has been around in Insider builds for anything up to three months, however because it affected a tiny proportion of users, the feedback wasn't escalated to the level of "showstopper" and a result got out into the wild.

Other bugs that slipped through to the release version of the October 2018 Update include CPU utilization not displaying correctly in Task Manager and Microsoft Store apps not being able to connect to the internet on machines that disabled the IPv6 communications protocol.

Microsoft has suspended its latest Windows 10 update after a bug made users lose all their files after downloading the update.

The Wondows 10 update rolled out globally on October 2.


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